Karen

City: 
San Leandro
Residence Type: 
20 or more units
Landlord Type: 
Government Subsidized

My Story is that I requested to have a service animal and was treated like dirt, the company Eden Housing, Management never responded I filed a HUD complaint and let me tell you HUD does not help residents in need, they side with the big management companies and make you feel like you have just been hit by a truck or bus, however since filing a complaint I have been harassed and retaliated againt, they have come into my apartment without giving me a 24 hour notice, my recertifications have not been done on time and I tried contacting CAHI and they have been no help even thought the company was found to have a very low score, I have been sick everyday dealing with these people, they have lied on me and said things like I am not sick I don't need a service animal, and I am the devil I can not believe they can just discuss a persons personal business with other staff members and residents, I am being forced to look for other housing and it's been very very hard, I just feel like there is no help out there anywhere for people in low income housing, they want you to just pay the rent and shut up don't try to use your rights against them because they always win.

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