The Statewide Emergency Rental Assistance Program (ERAP) was designed to help low-income tenants by helping them pay owed rent that they were not been able to pay due to COVID-19 from April 2020 to March 2022. However, ERAP ended on March 31st, 2022, and is now only reviewing applications submitted before this date.
If you applied before March 31st, 2022, the ERAP Call Center is available to answer questions about your application in multiple languages at 1-833-430-2122 from 7am to 7pm. If you are NOT able to speak with a representative at the call center, look up your county here and find partner agencies near you that can help you address your questions.
Update from the Emergency Rental Assistance Program (ERAP):"Please email all application inquiries to email@example.com. Please place “DE” (stands for Deanna Eviction/Expedite) in the subject line for prioritization."
If you receive an eviction notice for any overdue rent, ask yourself these questions! If you still have questions, visit our Eviction Protections webpage.
How much longer do I have to wait?
- ERAP has committed to reviewing all applications before June 30th, 2022.
- Monitor the status of your ERAP application regularly on the application portal here.
What if my application was denied?
You should always appeal! Tenants have 30 calendar days to appeal, even after March 31st, 2022!
Appeals are accepted for these two reasons:
- eligibility determined incorrectly
- amount of rental assistance awarded incorrectly
- Appeals are accepted for these two reasons:
- Use the ERAP Appeals Portal to submit your appeal, following the appeals process in the yellow box above:
- Complete an appeal form and submit all required paperwork with the COVID-19 Rent Relief Appeal System. Don't forget to provide any new or additional paperwork.
- All requests will be reviewed and evaluated by the Appeal Coordination Team and all Appeal determinations are FINAL.
- If you have any questions about the appeals process, please contact the call center at 833-430-2122 or email firstname.lastname@example.org. If you need additional help submitting an appeal including help in another language, please contact 833-687-0967.
Where else can I go for rental assistance, if I still need help paying rent?
- Some counties or cities have their own rental assistance programs that are separate from ERAP. These programs can typically help with any months that ERAP did not cover, including months of April 2022 and forward.
- Some examples of local rental assistance programs are below:
- Call 2-1-1 in your county to be referred to rental assistance programs near you!
What if I was already evicted, and now I have no where to go?
- If you are currently experiencing homelessness and already submitted an ERAP application, please contact a Continuum of Care location for support in your community by searching for your county HERE.
Resources for Tenants Applying for Rental Assistance
- Frequently Asked Questions - ERAP Website
- Free, confidential phone and online service (24 hours, 7 days a week) that helps find local resources in California