nicolle

City: 
San Bruno
Residence Type: 
20 or more units
Landlord Type: 
Private Landlord -- No Rent Control

My apartment was recently flooded with raw sewage due to faulty pipes, the landlord is very tight lipped about the details. Myself and 3 other units were affected. I was told today by my renters insurance (American Modern Insurance) that sewage backup is not covered in my policy and they are unable to help me.

Are there any other options to seek help? My entire bedroom contents is ruined and the landlord had the clean up crew put it all on the patio. With the rains coming I'm afraid everything will be wet and moldy, no sense cleaning it.

Feeling very lost and helpless, any advice is appreciated

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